HELP & INFO
Customer commitment to data protection and privacy.
Protecting personal data and your privacy is high importance to Manière De Voir.
Manière De Voir manifests its commitment to privacy and data protection by embracing the following principles.
We use personal data lawfully, fairly and in a transparent manner.
We collect no more personal data than necessary, and only for a legitimate purpose.
We retain no more data than necessary or for a longer period than needed.
We protect personal data with appropriate security measures.
About this Privacy Notice
This Privacy Notice intends to establish a clear, concise and transparent communication on the collection, use, processing, storing etc. of personal data relating to customers of Manière De Voir.
Within the meaning of this Privacy Notice “customer of Manière De Voir” means a former, current and potential customer or user of a product or service offered by a Manière De Voir affiliate and brand, a visitor to one of our official websites or stores, a member of a loyalty program or community.
Who is responsible for processing of your personal data?
Manière De Voir is primarily responsible for the processing of personal data within the scope of this Privacy Notice. Under certain circumstances the responsibility for data protection and your privacy is shared with one or several other legal entities, either being an Maniere De Voir affiliate or a third party.
Under each specific section of this Privacy Notice you will be informed about who is responsible for processing your personal data, the allocation of responsibilities and the modalities for the execution of rights.
Identity of Manière De Voir controller(s):
Maniere De Voir
Unit 1, Madison Place Floor 2
Companies register: Manière De Voir Ltd
VAT registration number: 08730104
The named Manière De Voir controller(s) above are throughout this Privacy Notice individually or collectively referred to as “Manière De Voir”, “we” or “us”.
Where do we store your data?
The personal data that we collect from you is generally stored within a country of the European Union or the European Economic Area (“EU/EEA”) but may also, whenever necessary, be transferred to and processed in a country outside of the EU/EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws and without undermining your statutory rights.
From time to time we may transfer personal data from the EU/EEA to a third country not being approved by European commission as a safe country for such transfer (adequacy decision). Whenever applicable Manière De Voir will use Standard Contractual Clauses to ensure an equivalent level of protection as granted within the EU/EEA or other lawful grounds for transfer.
Who has access to your data?
Your personal data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your personal data may be shared between the companies and Manière De Voir, with suppliers, sub-contractors and independent third-parties (acting as processors and sub-processors) carrying out certain tasks on Manière De Voir’s behalf.
What is the legal ground for processing?
Manière De Voir is not allowed to collect, process, use, store etc. personal data without a valid legal ground. Lawfulness may be derived from your consent, by contract, statutory obligations or from our legitimate interest as a business. For each specific purpose of processing of personal data, we will inform you about which legal ground that will apply, what rights you are entitled to exercise, whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. Please contact Customer Service and we will provide you with your personal data via e-mail.
Right to portability:
Whenever Manière De Voir processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
If you have an account, you can edit your personal data under your account pages.
Right to erasure:
You have the right to erase any personal data processed by Manière De Voir at any time except for the following situations:
*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with Manière De Voir, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on Manière De Voir’s legitimate interest. Manière De Voir will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Right to restriction:
You have the right to request that Manière De Voir restricts the process of your personal data under the following circumstances:
* if you object to a processing based Manière De Voir’s legitimate interest, Manière De Voir shall restrict all processing of such data pending the verification of the legitimate interest.
* if you have claim that your personal data is incorrect, Manière De Voir must restrict all processing of such data pending the verification of the accuracy of the personal data.
* if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* if Manière De Voir no longer needs the personal data but it is required by you to defend legal claims.
How do you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests in relation to your rights stated above. You can always reach them at email@example.com.
Data Protection Officer:
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer by emailing customer service at firstname.lastname@example.org and write DPO as subject matter.
Right to complain with a supervisory authority:
If you have complaints about the way Manière De Voir processes and protects your personal data and privacy you have the right, at any time, to make a complaint to the Data Protection Authority the competent supervisory authority in your country of residence: the Information Commissioner's Office.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.
What is a cookie?
A cookie is a small text file that is downloaded onto your device such as computer or smartphone when you access our website. When we say “cookie” we mean cookies and similar online tracing technologies. This covers any means we use to store information, or access information stored on your device, including:
- first- and third-party cookies,
- fingerprinting technologies,
- tracking pixels and plug-ins, including technologies those from third parties
- other tracing technologies.
All cookies have an owner which tells you who the cookie belongs to. The owner is the domain specified in the cookie. Whenever you visit our website, we place cookies onto your device for different reasons. Such cookies are called “first-party” cookies, whereas cookies set by a different owner such as social media platforms or ad network/ad tech providers, are called “third-party” cookies.
Below you will find more detailed information about our cookies and the reason for using them.
What types of cookies do we use and why?
We group cookies into four categories.
Strictly Necessary Cookies
These cookies are necessary to maintain our services and cannot be switched off. They are usually only set in response to actions made by you, such as creating an account or saving a wish-list for later. You can set your browser to block or alert you about these cookies, but that can make some parts of the site not work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic so we can collect insights, like which pages are the most popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore, anonymous. If you do not allow these cookies, we will not be able to provide you with a tailored experience.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
When you accept marketing cookies, you give us your consent to place cookies on your device to provide you with relevant content that fits your interests. These cookies may be set through our site by our advertising partners or us, to build a profile of your interests and show you relevant content on our and third-party sites. To be able to deliver content that fits your interests, we will use your interactions together with personal information you have provided to us on our site. To present you with relevant content on third-party sites, we will share this information and a customer identifier such as an encrypted email-address or device id with third parties, such as advertising platforms and social networks. To make the content as interesting as possible for you, we may link this data across the different devices you use. If you choose not to accept marketing cookies, we will not place such cookies on your device, and you may experience less relevant content from us.
For the use of other types of cookies such as performance cookies, functional cookies or marketing cookies we require your prior consent.
Who has access to cookie information?
Information obtained from you through cookies is shared within Manière De Voir. Information obtained from third party cookies is also available to the third-party provider placing the cookie on our site. We will not share first-party cookie information with third parties nor sell, swap or otherwise disclose such information with anyone outside Manière De Voir.
How long are cookies stored in your browser or on your device?
Cookies can be stored for varying lengths of time on your browser or device.
Persistent cookies (or permanent cookies) will be stored in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the cookie's file. Their duration depends on the date of expiry written in them.
Session cookies are immediately deleted when you close your browser. When you restart your browser and go back to the site that created the cookie, the website will not recognize you.
Other tracing technologies
Information gathered through other tracing technologies such as tags and pixels are saved for 24 months.
How to manage your cookies?
Managing browser settings
You can manage your cookies from your computer or mobile device using web browser. All commercial web browsers are featured with cookie management functionality. Please check your web browser to find out more how to delete or disable cookies etc. You can easily stop your browser from accepting cookies altogether by configuring your browser’s cookie settings.
If you choose to disable cookies in your web browser, you will not be able to take advantage of all our features.
Opting-out from social media platforms, ad network/ad tech providers
Please follow the link to learn more about how to opt-out of the cookies provided by some of our partners here:
TERMS & CONDITONS
INFORMATION ABOUT THE WEBSITE AND MANIÈRE DE VOIR GOODS
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
This part sets out some terms about information on the website, descriptions of goods and how you use the website.
Separate notices and disclaimers apply to your use of the website. By placing your order with us, you are implicitly accepting these terms and conditions and also agree to the notices and disclaimers.
We try to make sure that all information on the website, including descriptions of our goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the website.
You should bear in mind that buying clothing and accessories over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that:
- The colours which are shown for the goods on the website will depend on many factors including your display settings;
- All sizes and measurements are approximate;
- All goods are subject to availability - we may not be able to supply your order;
- Any delivery estimates given on the website or by email are estimates only;
- The goods and promotions which are offered on the website may not be available in-store, and vice-versa.
- Prices are subject to change during sales and promotions.
- You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.
PURCHASING GOODS ONLINE
This part sets out some terms which apply to your purchase of goods from us through the website.
You make an offer to purchase a product from us (your "order") by completing the staged process on the website as set out below:
- Adding product to your shopping basket
- Enter login details
- Enter delivery address details
- Enter billing address details
- Confirmation of order
Your order only constitutes an offer to purchase goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your order contains a series of offers for each product individually. On receipt of your order, we will send you an order acknowledgement email to the email address which you provide in the order process.
This order acknowledgement email will contain your order number, details of the goods ordered and a delivery estimate. Note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase goods.
We must receive full payment of the price of the goods before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your goods for despatch.
An offer made by you to purchase a product shall only be deemed to be accepted by us when we despatch that product to you and send you an order despatch email which includes details of the product. We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available we will include details of the unavailable product in the order despatch email. A product which is not available will not be included in the contract for a product which is despatched.
All prices and charges on the website are in the relevant currency for the region selected at the top right hand corner of the website and in GBP £ on our Rest of World site. Delivery charges will be applied based on the delivery address chosen and these will be displayed in the order process.
You may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
The materials on Manière De Voir Ltd's web site are provided "as is". Manière De Voir Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Manière De Voir Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
Manière De Voir Ltd has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Manière De Voir Ltd of the site. Use of any such linked web site is at the user's own risk.
Any claim relating to Manière De Voir Ltd's web site shall be governed by the laws of the State of England without regard to its conflict of law provisions.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Further information and Klarna's user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.