MDV COVERS ALL IMPORT DUTIES & TAXES FOR EU ORDERS

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Important Information

We are unable to accept orders under during sale.

For more assistance, or if you have any questions, please contact our customer service team.

Delivery

DELIVER TO: GERMANY

FEDEX EXPRESS DELIVERY - €20 - Delivered within 1-2 working days. Order before 11:00 Sunday - Friday.

DEUTSCHE POST STANDARD DELIVERY - €12 - FREE FOR ORDERS OVER €150 - Delivered within 3-5 working days. *Baskets containing sale items must also contain full price items to the value of €150+ to qualify for this offer.

You will not be charged customs fees on your order shipped to a country inside the European Union.

DELIVER TO: FRANCE

FEDEX EXPRESS DELIVERY - €20 - Delivered within 1-2 working days. Order before 11:00 Sunday - Friday.

DEUTSCHE POST STANDARD DELIVERY - €12 - FREE FOR ORDERS OVER €150 - Delivered within 3-5 working days. *Baskets containing sale items must also contain full price items to the value of €150+ to qualify for this offer.

You will not be charged customs fees on your order shipped to a country inside the European Union.

DELIVER TO: NETHERLANDS

FEDEX EXPRESS DELIVERY - €20 - Delivered within 1-2 working days. Order before 11:00 Sunday - Friday.

DEUTSCHE POST STANDARD DELIVERY - €12 - FREE FOR ORDERS OVER €150 - Delivered within 4-6 working days. *Baskets containing sale items must also contain full price items to the value of €150+ to qualify for this offer.

You will not be charged customs fees on your order shipped to a country inside the European Union.

DELIVER TO: EUROPE (INSIDE THE EUROPEAN UNION)

BELGIUM & IRELAND

FEDEX EXPRESS DELIVERY - €20 - Delivered within 1-2 working days. Order before 11:00 Sunday - Friday.

DEUTSCHE POST STANDARD DELIVERY - €12 - FREE FOR ORDERS OVER €150 - Delivered within 3-5 working days. *Baskets containing sale items must also contain full price items to the value of €150+ to qualify for this offer.

AUSTRIA, BULGARIA, CROATIA, CYPRUS, CZECH REPUBIC, DENMARK, ESTONIA, FINLAND, GREECE, HUNGARY, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN

FEDEX EXPRESS DELIVERY - €20 - Delivered within 1-2 working days. Order before 11:00 Sunday - Friday.

DEUTSCHE POST STANDARD DELIVERY - €12 - FREE FOR ORDERS OVER €150 - Delivered within 4-6 working days. *Baskets containing sale items must also contain full price items to the value of €150+ to qualify for this offer.

You will not be charged customs fees on your order shipped to a country inside the European Union.

DELIVER TO: EUROPE (OUTSIDE THE EUROPEAN UNION)

 

Please visit our UK site here if you are shipping to a country outside of the European Union.

DELIVER TO: UK | CA | US | AU

Please visit the sites below to ship to the following countries:

RETURNS

RETURNS POLICY

You must return your item(s) back to us no later than 28 days from the delivery date. You are responsible for the cost of your returns and can pay for your returns label via our returns portal.

We offer refunds to your original payment method on all items returned to us within 28 days from the date of delivery. You must notify us of your return via our returns portal within 14 days from the date of delivery.

This policy applies for all payment methods including Buy now & Pay Later payment methods.

Returns must adhere to the following:

  • In original packaging
  • No signs of wash/wear
  • Tags must not be damaged or removed
  • No stains/hairs/odours
  • Underwear and swimwear must have hygiene seal intact

We reserve the right to return your item back to you if it does not adhere to the above. You will be responsible for covering the costs of the item being returned.

EU RETURNS

You must return your item(s) back to us no later than 28 days from the delivery date.

Register and purchase your returns label here. Returns are available from €11.20. Return costs vary per country, see EU return rates.

Alternatively, you can ship your return back to us via your own returns method however. Please keep your return receipt safe until we confirm receipt of your return.

Returns address:
Manière De Voir – Returns
Unit 721
Daten Avenue
Birchwood
Warrington
WA3 6DF

EU Returns incentive applies - Eligible to receive €15-€25 back via a discount code once you have registered your return and dropped this with the courier. You can then use your code on a future purchase. To receive the code you must be subscribed to email marketing prior to making the return. Manière De Voir reserve the right to change or remove this promotion.
 

INTERNATIONAL RETURNS

You can purchase an affordable returns label via our portal. Returns options/cost will show on the portal when you register your return. Register your return here.

Returning from any of the below? Click for more info. 

Alternatively, you can ship your return back to us via your own returns method however. Please keep your return receipt safe until we confirm receipt of your return.

Returns address:
Manière De Voir – Returns
Unit 721
Daten Avenue
Birchwood
Warrington
WA3 6DF
 

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